Blog Archives

How long does it take to get my rug back?

It usually takes 7 days from pick up to delivery. This allows enough time for cleaning, drying, grooming, packing and re-delivery.

Comments Off on How long does it take to get my rug back?

Do you have to remove my rugs?

Yes, we always recommend removing the rugs from the home so we may clean it properly.

Comments Off on Do you have to remove my rugs?

Do you bleach my fringe?

We do not bleach the fringe because chlorine based bleaches damage the fiber by weakening it. However, we do have specialty non chlorine products that we can use to make fringes whiter.

Comments Off on Do you bleach my fringe?

What process do you use to clean my area rug?

We use a process that we have perfected to make sure we fit the cleaning method to the fibers, dyes and other specificities of your rug.

Comments Off on What process do you use to clean my area rug?

The tag on my Oriental rug says dry clean only. Is your method safe?

There are many factors to consider when professionally cleaning an Oriental rug. We inspect your rug carefully to determine what method is safe to use. Our area rug cleaning technicians are trained, experienced and certified to handle your investment properly.

Comments Off on The tag on my Oriental rug says dry clean only. Is your method safe?

Do you guarantee pet odor removal?

Yes. But, with all types of pet accidents that occur on area rugs, please allow our trained service providers to first inspect the condition of the rug.

Comments Off on Do you guarantee pet odor removal?

How do I determine when it is time to clean my Oriental rug?

To determine if it’s time to clean your rug, try these simple tests: Rub your palm on the rug for a few seconds. If your hand becomes dirty, it is time for cleaning. Kneel down on the rug and smells … Continue reading

Comments Off on How do I determine when it is time to clean my Oriental rug?

How often should I clean my area rugs?

The time frame for cleaning a rug depends on how much traffic it gets. We recommend professional rug cleaning be performed every 1-2 years. If there are pets, smokers, or people with respiratory illnesses in your home, area rug cleaning … Continue reading

Comments Off on How often should I clean my area rugs?