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Why do I need protectant on my carpets?

Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment … Continue reading

How frequently should I get my carpets cleaned?

Carpets should be cleaned when they are dirty. Homes with pets or kids should be cleaned every six months and homes with adults only should be cleaned at least once a year. In addition, carpets should be vacuumed at least … Continue reading

Will the price change upon arrival?

Our estimates over the phone are just our way of giving our clients an approximate cost based on the information the client provides us. Therefore, we like to provide our customers with free in-home estimates since an accurate and firm … Continue reading

Do you measure open areas only?

No, our prices are based on wall to wall cleaning. We expect 70% of the carpet area to be cleaned. We do, however, move most furniture at no additional cost. This allows us to clean as much carpet as possible.

Do you charge per room?

No, since rooms vary in size, we find that it is more fair to charge by size (i.e. square footage).

Do I have to be home while the carpets are being cleaned?

It is not necessary that you be home while your carpet is cleaned because we are thoroughly trained professionals you can trust. In order to provide the best possible service, we do recommend that someone be home before we begin … Continue reading

Do you move furniture?

Our professional technicians will move sofas, love seats, chairs and tables.

Why do your prices vary from other carpet cleaners?

When comparing prices, asking lots of questions is a great way to start. Our prices include treating spots and moving furniture. Also, we never sub-contract, so our technicians are always background checked, drug tested and properly trained Chem-Dry Carpet Tech … Continue reading

Will your chemicals harm my pets or kids?

No. Chem-Dry Carpet Tech uses an all natural, Green Certified cleaning product as a core cleaner. This upholstery & carpet cleaner is called The Natural and is on the F.D.A.’s G.R.A.S. list.

How long do I have to wait to use the carpets?

Carpets can be walked on with clean bare feet or clean socks immediately after the cleaning. We do recommend as little activity on the carpet as possible to avoid re-soiling or mishaps. Also, be careful walking from carpet to hard … Continue reading

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